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WLS Password reset

You can use the following tutorial to reset your password If you cannot remember it.

To start the reset process go to https://www.office.com and click sign in in the upper right corner of the page.
Screenshot 2025-09-25 at 3.15.13 PM.pngOnce you click sign in you should get a screen that gives you a window like the one below. Log in using your username (firstname.lastname@wls.edu) 

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You can click on the 'Forgot My Password' link.

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Once you click on the 'Forgot my password' link, it should take you to the following screen. Enter your WLS user account and enter the characters displayed on your screen.
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If you have the authenticator app, you can have a notification sent to your phone. If you cannot access your authenticator app, you can have your authentication settings reset by clicking here.
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Or you can go into the authenticator app and use the One-Time password code.  Select the radio button for 'Enter a code from my authenticator app'.

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Open the authenticator app and tap on your account. You should see a screen like the one below on your phone.
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Enter that code in the box, similar to the screenshot below.


Screenshot 2025-09-25 at 12.12.36 PM.png